Shipment
Prozesse
Vertrieb
Marketing
Customer Journey
Payment and delivery methods - as individual as your customers.
Technical details
FRONTEND
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Selection of the payment and delivery method as well as any additional service packages/services (e.g. deliver washing machine, take old appliance with you and dispose of it, connect washing machine)
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Dynamic calculation of shipping costs based on distance calculations using the Google Route Planner (e.g. for service packages)
BACKEND
Dialogue Assistants
- Management of delivery types
- Management of payment methods and necessary payment interfaces
- Configurations of Logistics Options: Definition of possible combinations of delivery/payment type
- Determination of delivery costs for individual delivery types with different influencing factors such as goods values, quantities, regions or distances.
- Optional definition of exclusions of individual logistics options on different levels (assortment, product, price lists, locations, etc.).
- Maintenance of optional service packages/services (descriptions, prices, etc.)..