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e-procurement
If procurement processes are to be handled efficiently via the Internet, both suppliers and customers benefit from an approach in which catalog data and the research, visualization and shopping basket functionalities based on it remain in a supplier's e-procurement platform, where they are optimized with regard to the respective catalog and product structures.
All processes preceding a purchase take place decentrally, i.e. on the e-procurement system of the respective supplier. As a result, customers buy more conveniently and with significantly less effort than if supplier catalogs had to be fed into a central system on the buyer side. From a supplier's point of view, this opens up completely new possibilities for strategic customer loyalty: Within the framework of an open e-procurement platform operated by the supplier, customer companies are offered customized services tailored to the respective product range. With the help of the ICONPARC e-procurement platform, solutions with highly individualized B2B business processes can be implemented within short periods of time. A web-based workflow provides companies with a flexible, standardized set of rules to make it much easier for them to endorse or reject inquiries and orders and, above all, to significantly minimize error rates.
Advantages for the customer side
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Costly maintenance and integration of a large number of supplier catalogs is no longer necessary
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Product information from suppliers is always up-to-date and available in the highest quality (e.g. descriptions, availability, individual conditions).
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Excellent handling tailored precisely to the supplier's products (e.g. catalogue navigation, search, variant selection, shopping basket, etc.)
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Added value through additional services tailored precisely to the individual needs of the customer
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No creation or operating costs for purchasing
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Connection to your own IT infrastructure, e.g. via SAP OCI
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Costly provision and maintenance of individual catalogues for customers is no longer necessary
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Customer loyalty is strengthened through individual specialisation in the respective customer requirements
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Services can be made available to customers quickly and conveniently, configured individually and extended at any time.
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Clear evaluations of all system activities